Continuing Professional Development Knowledge Base

CPDKB
FOR ADMINS​

Total control. Deep insight. Effortless governance.

Behind every great knowledge base is a powerful admin engine.

  • Continuing Professional Development Knowledge Base CPDKB gives your team the tools to manage users, content, access, compliance, and reporting with unrivalled precision and ease.

Intelligent Reporting That Drives Strategy

Know what’s working. And what isn’t.

  • CPDKB doesn’t just capture data—it gives you clear, actionable insight with an extensive library of standard reports:
  • Total users vs. active users
  • CPD time logged by individual or group
  • Engagement trends by content type, topic, or department
  • Drill-down dashboards showing how each client, user, or team interacts with knowledge
  • Need something bespoke? We build fully custom reports for enterprise clients who demand pinpoint clarity. If you can define it, we can report it.

User & Group Management Made Simple

Flexibility meets control.

  • Create, modify, and deactivate users through an intuitive backend panel. With fine-grained access control, you can:
  • Restrict content by topic, heading, or subheading
  • Assign users to multiple groups
  • Grant or limit access to core site functions
  • Manage compliance roles and subscription levels with confidence
  • Whether you’re onboarding 20 users or 20,000, CPDKB scales with your needs.

Smart User Grouping

Segment your users with precision.

  • Organise your user base into multi-layered segments by client, department, business unit, or region. This lets you:
  • Curate content per group
  • Assign tailored access rights
  • Track performance and usage across specific teams
  • Support multi-tenant usage without one user ever seeing another’s data
  • Perfect for consultancies, franchisors, institutions, or any organisation managing multiple client groups.

Role-Based Admin Access

You’re in charge—down to the last toggle.

  • CPDKB lets you promote users to admin roles while defining exactly what they can access:
  • Give one admin access to user management—but not content
  • Let another manage CPD exports—but not user creation
  • You control who does what. No overexposure. No mistakes.

Licence & Compliance Integration

Seamless CPD alignment, no extra effort.

  • CPD  Have licences or requirements tied to content? No problem.
  • Import CPD licences via CSV from external systems
  • Or let us build direct integration routines to your database
  • Associate specific licence frameworks with articles or headings
  • Ensure time tracking aligns with structured CPD expectations
  • CPDKB makes your regulatory compliance seamless and automated.

SSO Integration & Subscription Models

Plug CPDKB into your world.

  • We offer full Single Sign-On (SSO) integration with leading identity providers—giving users instant access with existing credentials.
    Prefer standalone user accounts? That’s covered too.
  • Want to monetize your knowledge?
  • Set up subscription tiers with recurring payments
  • Offer free trials, gated content, or enterprise licensing
  • Fully customizable user onboarding flows
  • CPDKB adapts to your business model, not the other way around.

Alert Management

Stay in the loop, instantly.

  • Get alerts the moment new questions are submitted
  • Route inquiries to the appropriate expert
  • Keep your team responsive and your user base engaged
  • No more missed questions. No more inbox clutter. CPDKB brings structured accountability to communication.

Messaging That’s Built for Moderation

Support at scale..

  • Assign questions to specific users for response, and manage the full conversation lifecycle—review, reply, archive.
  • Admins can:
  • Review question categories
  • Mark irrelevant questions as hidden
  • Enrich your knowledge base by turning Q&A into discoverable, indexed content
  • It’s like having a moderated support channel baked into your platform.

Powerful Content Administration

Take full control of your knowledge landscape.

  • Headings & Structure
  • Add, remove, restrict or license-protect headings
  • Build deep, flexible hierarchies across departments or topics
  • Assign editorial access to specific branches or categories
  • Article Management
  • Create content with a powerful WYSIWYG editor
  • Embed rich media: videos from YouTube, SharePoint, Bynder, Vimeo and more
  • Tag articles for smarter search
  • Assign multiple headings for cross-topic relevance
  • Add related links and files for contextual discovery
  • PDF Upload & Management
  • Upload branded PDF documents
  • Control file access and custom linking
  • Deliver downloadables with precise visibility
  • Internal Advertising & Widgets
  • Promote new features, services, or training directly within article pages
  • Add custom widgets where it matters most
  • Drive cross-promotion, awareness, or lead-gen from within your content

Multi-Layered Categorisation

Structure your knowledge like a pro.

  • Structure your knowledge like a pro.
  • Create a hierarchical index with nested headings and subheadings
  • Build custom-curated categories to guide users through targeted learning paths
  • Align your documentation with industry standards, training objectives, or internal processes
  • No chaos. Just clean, intuitive, scalable taxonomy.

Enterprise Control Without Complexity

CPDKB is designed with real-world administrators in mind.

  • You don’t need a dev team.
  • You don’t need an army of content managers.
  • You just need a platform that gives you control and insight without getting in your way.
  • From scalable permissions to deep analytics, from SSO integration to revenue-ready subscriptions, CPDKB is the ultimate back-office brain for your knowledge ecosystem.
For Users